Last Updated: January 15, 2025

1. Acceptance of Terms

Welcome to Gooden Goose ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website goodengoose.net and our services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Important: These Terms constitute a legally binding agreement between you and Gooden Goose. Please read them carefully and keep a copy for your records.

2. Company Information

Gooden Goose is a footwear retailer operated by:

  • Company Name: Gooden Goose LLC
  • Address: 2847 Madison Avenue, New York, NY 10016, United States
  • Email: [email protected]
  • Business Hours: Monday-Friday 9:00 AM - 6:00 PM EST

3. Use of Our Website

You may use our website for lawful purposes only. You agree not to use the website:

  • In any way that violates applicable federal, state, local, or international law
  • To impersonate or attempt to impersonate the Company, employees, or other users
  • To engage in any conduct that restricts or inhibits anyone's use of the website
  • To introduce viruses, trojans, or other malicious code
  • To attempt to gain unauthorized access to our systems

4. Product Information and Ordering

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is error-free, complete, or current.

Orders and Acceptance:

  • All orders are subject to acceptance by Gooden Goose
  • We reserve the right to refuse or cancel orders at our discretion
  • Prices are subject to change without notice
  • We reserve the right to limit quantities purchased

Product Availability: Products displayed on our website are subject to availability. We cannot guarantee that products will be in stock when you place your order.

5. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We accept the following payment methods:

  • Visa and Mastercard credit/debit cards
  • PayPal
  • Other payment methods as displayed at checkout

Payment is due at the time of purchase. Sales tax will be added where applicable. All transactions are processed securely through our payment partners.

6. Shipping and Delivery

We currently ship to addresses within the United States. Shipping costs and delivery times vary based on location and shipping method selected. Detailed shipping information can be found on our Shipping Information page.

Risk of Loss: Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy allows for returns within 30 days of delivery for unworn items in original condition. For complete details, please review our Refund & Returns Policy.

Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return.

8. Intellectual Property Rights

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Gooden Goose and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, or modify any content without written permission
  • Use our trademarks or trade names without authorization
  • Create derivative works based on our content
  • Use automated systems to scrape or collect data from our website

9. User Accounts

When creating an account on our website, you are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Privacy Policy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers and Limitation of Liability

Disclaimers: Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: To the fullest extent permitted by law, Gooden Goose shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

Maximum Liability: Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Gooden Goose, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in New York, NY, except for claims that may be brought in small claims court.

Class Action Waiver: You agree that any arbitration shall be conducted on an individual basis and not as a class action or collective proceeding.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

16. Contact Information

If you have any questions about these Terms, please contact us:

Get in Touch

Email: [email protected]
Address: 2847 Madison Avenue, New York, NY 10016
Business Hours: Monday-Friday 9:00 AM - 6:00 PM EST